Markus Gorke
Customer Success Manager
What I do at Luminovo
In my current role at Luminovo, I manage end-to-end customer relationships, providing training, ensuring product utilisation, ensuring customer retention and driving growth through up-selling. I also focus on streamlining internal processes to optimise the efficiency of these aspects while minimising internal workflows.
Who am I?
Combining a strong engineering background with five years experience in a SaaS start-up, I offer a unique blend of technical skills and expertise in developing robust customer success strategies.